Tag Archives: Consumer Product Safety Commission

(Hopefully) Helpful Hint: Recall Center

Samsung threw in the towel this week on the Galaxy Note 7 smartphone after the replacement version of the device also proved a little too hot to handle for some customers. But while the drama with the Galaxy Note 7 was very public, not every product with a safety hazard gets such media attention.

If you’re worried about other electronics — or anything else in your house — carrying a risk of fire, injury or other personal danger, check out the Consumer Products Safety Commission’s website for the government’s latest warnings, news and official recall information. As the agency’s name states, it’s all about keeping consumers (you) safe.

In addition to seeing what products are currently under recall, you can report your own problems with specific products, view somewhat morbid statistics related to injury and even read up on the latest regulations. To go right to the hit list, though, just click the Recalls button and then on Recalls List at the top of the page to see the current roundup of products deemed unsafe for use.

The Consumerist blog from Consumer Reports is another great site to browse for news and information regarding customer rights and safety.

Not all electronics are dangerous, but you should follow the manufacturer’s instructions for using them. Always use recommended chargers with battery-powered devices (and not flimsy third-party knock-offs of suspicious origin) and don’t leave stuff plugged in forever. Stay safe, Jammers!

 

PTJ 206 News: Robot, You Can Drive My Car

Forget about the distant promise of Hyperloop for a minute, because the United States Department of Transportation is looking toward the near future. The agency has released its first set of government guidelines for self-driving automobiles. The document is wittily titled Federal Automated Vehicles Policy: Accelerating the Next Revolution in Roadway Safety and is available as 116-page PDF from the DOT’s website. Don’t read it while you’re driving.

Speaking of the road ahead, the first US Presidential debate is Monday night, September 26th, so be sure to warm up your fingers properly if you plan to dive into the rolling slapfight on Twitter — and remember, you get the full 140 characters now.

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Twitter also got a workout last weekend during the annual Emmy Awards. and one of its own blogs posted the top five most-discussed moments of the event.  (All the feels for the amazing Tatiana Maslany, y’all.) And the service seems to have had a good turnout online for its first live-streamed NFL game last week. According to Adweek, Twitter adding two million viewers on the livestream to the 48 million eating chips and watching the game on TV. The day before its first football adventure, Twitter released set-top apps for the Amazon Fire TV, Apple TV and Microsoft Xbox. Fly, little bird, fly!

Microsoft says its researchers are working to “solve” cancer by using computer science. Go on, give it a read.

Samsung’s voluntary recall of its potentially dangerous Galaxy Note 7 phones became an official government recall from the Consumer Product Safety Commission late last week. But here come the lawsuits:  A Florida man is suing Samsung because he claims he suffered severe burns on his leg and thumb when his Galaxy Note 7 exploded in his pocket.

hissWhile Samsung tries to reel in the million or so defective Galaxy Note 7 devices, Apple’s iPhone 7 rolled out last Friday and had some of the usual quirks people seem to find with new iHardware. The company is dealing with a bug in the remote control for the new Lightning-tipped earbuds that come with the iPhone 7 line. Some new owners are also claiming that the iPhone 7 makes a hissing sound. (Yes, Parseltongue jokes commenced as soon as the news broke.)

The news may not be all bad for Samsung, however. The Tom’s Guide site did a head-to-head comparison with the 12-megapixel cameras in both the iPhone 7 models and the camera in Samsung’s non-exploding Galaxy S7Edge phone — and found that the S7 Edge edged out the new iPhones.

Apple users can distract themselves by banging around on the new macOS Sienna operating system, which arrived for download this week. (If you haven’t done it yet, backup before you update. ) Productivity Software Fans: The iWork suite of Pages, Numbers and Keynote was also updated.

Google is just all kinds of busy these days. The company has scheduled an event for October 4th in San Francisco, where insiders assume new phones and maybe that rumored 7-inch Google-pure Android tablet may be unveiled. The company has also goosed the algorithm for its Google Books suggestion engine to make better recommendations on what you should read after you get done with your current Google book. Oh, and they added voice search to Google Drive to help you find your stuff by asking and updated the Google Photos software for Android, iOS and the web.

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For travelers, the Big G announced its new Google Trips mobile app for Android and iOS. The new program wants to be your portable personalized tour guide, but parts of it sound an awful lot like the Trip Bundles feature in the Inbox by Google app.

Like Apple, though, Google may be facing a rather large bill from a foreign government or back taxes. As Reuters reports, Indonesia plans to tap Google’s parent company Alphabet for more than $400 million in what it says is unpaid tax in 2015. Google says it’s paid its tax and that most of its revenue for the region is booked through Singapore.

And finally, two notes on relationships. For one, Tinder and Spotify are hooking up to let users of both services see potential matches based on musical tastes (or lack thereof). Secondly, NASA has weighed in on the recirculating rumor that it has messed with the zodiac and everyone’s astrological signs are now different so maybe Scorpios aren’t your type after all. The five-year-old story, apparently hauled out of mothballs by Glamour.com who linked to NASA’s page for kids, describes how the space agency decided to compensate for the fact that the Earth’s axis has shifted over 3,000 years and added a thirteenth sign called Ophiuchus. Someone at NASA with a with a sense of humor rose to the challenge early this week and put up a post on the agency’s Tumblr account to clarify things. Because, you know, NASA ain’t got much to do these days.

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PTJ 205 News: Grab and Go

fireexWell, it’s a week later and Samsung’s Galaxy Note 7 problem continues to grow.  Two government agencies have now issued warnings about using the new device. The U.S. Consumer Product Safety Commission is urging all Galaxy Note 7 owners to stop using the phones and to power down and stop charging them. And the Federal Aviation Administration is strongly advising passengers not to charge, turn on or even pack any Galaxy Note 7 devices in checked baggage. Samsung, for its part, is stepping up efforts with a quick-fix Galaxy Note 7 over-the-air patch designed to stop charging batteries form overheating by limiting the maximum charge to 60 percent. (And a quick correction to last week’s, it’s not just 1 percent of phones affected by the recall, it’s all of them.)

Could Google be working on a new 7-inch Android tablet to replace the retired Nexus 7 line? Several tech blogs are reporting that’s the case. (“w00t!” say we all!)

Google has also been doing some software updates this week as well. The company updated the iOS version of its Google Photos app to include a feature that turns iPhone Live Photos taken on a 6s or later into animated GIFs that can be shared more widely. And there’s also a new iOS version of the Google Cardboard Camera app for taking 3D 360-degree virtual-reality photos that look cool in your Google Cardboard Viewer. Of course, an Android version of the app has been out for awhile now.

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Facebook has also updated its Messenger platform to be much more an e-commerce engine. One of the company’s blogs has announced that the site was quote “starting to roll out ads in News Feed that drive people to chat with your bot on Messenger.” You have been warned, people.

Apple doesn’t seem to be sitting still while Facebook takes all the advertising dollars, though. The iMessage app in the iOS 10 software that arrived this week now has its own app store where users can purchase things like stickers and games.

instagramInstagram announced this week that it was adding keyword moderation tool that allows users to block comments using specific words from appearing on posts.  Twitter, are you paying attention?

But speaking of Twitter, The Verge and other blogs are reporting that the bird-themed microblogging service’s previously announced plan to stop counting links, polls and other media in the 140-character limit will go into effect on September 19th.

In Windows 10 news, Sling TV has an official Windows 10 app available in Microsoft’s Windows Store. The app allows the streaming TV service to work with Windows 10 and the Cortana virtual assistant to organize one’s television watching on the PC.

Blue Origin, the space exploration company owned by Amazon founder and CEO Jeff Bezos, showed off some new rocket designs to the public this week. The designs were very nice.

And finally, NASA is working on that problem that another asteroid may smash into the earth and wipe out more than dinosaurs this time around. We need more knowledge on the topic, so last week, the agency launched a robot explorer craft called Osiris-REX (short for Origins, Spectral Interpretation, Resource Identification, Security-Regolith Explorer) toward the asteroid Bennu, where it will orbit for two years. Before they part ways, Osiris-Rex will use its robot arm to reach out and take a piece of the rock before it turns around and comes back to each with the sample in tow. Talk about your takeout…

PTJ 205: Throwing Sevens

After a week to process the big iPhone 7 announcement last week, technologist Don Donofrio returns to the show to discuss the good, the bad and the stuff Apple skipped this time around. In the news segment, El Kaiser and J.D. bring updates on the increasingly combustible Samsung Galaxy Note 7 situation, rumors of Google doing another 7-inch tablet and plenty of other non-Apple news from the geekosphere. Let’s roll the dice!